Reseller FAQ
1. Can my customer come to
Noble Soft Online for technical support?
No, you may come to Noble Soft for support but Noble Soft.
will not support your customers directly. You must support your
customer directly. Because of our reseller policy is that we will
anonymous to your customers. But if you need and allow us to contact
your customer then we will support them also.
2. Can I refer myself?
No. Reseller accounts are only for
resold services. Discounts and wholesale pricing is not applicable to
end user.
3. Are there any fees to become a
Reseller?
No, there are no fees at all. It is free but you must have at least
one your account with us.
4. Can I have one billing date or
can I have different billing dates for all my resold packages?
You can have all your packages come due on the same day or you can
keep separate billing dates based on the day each package is sold. Its
entirely up to you.
5. Does Noble Soft Online bill my
clients?
No, Noble Soft Online bills you and you bill your clients. That way
your client is just that, your client and not Noble Soft. You are
Noble Soft. client and your client is your client.
6. Can I use your website copy
and material verbatim on my site?
You may use our policies verbatim (but we suggest putting in your
own name in place of ours etc...) but you may not copy our website
content verbatim. You may summarize. Remember you are creating your
own packages, your own presence so there is no need to copy Noble Soft
Online verbatim.
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